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Defective products and faulty equipment claims

If you have been injured by a defective product or faulty equipment you have the right under the Consumer Protection Act and European Legislation to make a claim for compensation.

Consumer rights mean that the “consumer” is protected from manufacturers selling faulty products. To make a claim for an injury sustained by a defective product the injury must be caused not by misuse but as a result of the product not being fit for its intended use.

We have acted on behalf of many clients who have made successful claims after suffering an injury caused by faulty products ranging from defective drill bits to contaminated food. We can handle your claim in a no hassle manner from initial advice to settling your claim ensuring you get the best possible settlement for the injury you have suffered.

If you have a question regarding a defective product claim then you can contact us now. If you’re not sure whether you can make a claim or are unsure what comes under the term "Defective product" then you can phone our free helpline number 0800 195 95 90 and we will help you work out what to do next.

Why not request a Smith Jones Accident Advice Line Card to carry in your wallet so we are there if you need our help with a defective product claim.
 

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ARTICLES & BLOG POSTS

  • " From the outset of the action to conclusion, the service has been excellent. I picked you at random from “Cycling magazine” and was not sure what kind of service I would get. I need not have worried!! Thank you for all your help and advice, I shall certainly keep the card in my wallet. Mr R J, Solihull
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